FAQ's

Absolutely! We use SSL encryption and trusted payment gateways (e.g., Stripe, Bank Alfalah) to protect your data. We never store your card details.

Yes, if your order hasn’t been shipped. Contact us within 24 hour of ordering at support@tnstraders.com.

Major Cities: 3–5 business days. Remote Areas: 5–7 business days.Track your order in real time via SMS/email updates.

Currently, we only deliver within Pakistan. Follow our social media for future updates!

Report it within 7 days of delivery. We’ll investigate with our courier partners and resolve it per our Refund & Returns Policy.

We offer a 7-day warranty for refunds/replacements. Products must be unused, in original packaging, and with proof of purchase.

Refunds are processed within 5–7 business days after we receive the returned item.

No. Software, activated licenses, or downloadable products are non-returnable.

Product descriptions include compatibility details (e.g., device models). For further help, email our tech team at support@tnstraders.com.

Yes! We source directly from authorized suppliers and provide authenticity certificates for premium brands.

Visit our YouTube Channel for unboxing and demo videos. For specific queries, contact our support team.

Contact sales@tnstraders.com for customized quotes on bulk purchases (e.g., corporate gifting).

Ensure you’re logged into your account. Some offers apply only to first-time buyers or specific product categories.

Our team is here to help!

Email: support@tnstraders.com. Phone: +92-323-5838662 (Mon–Sat, 10 AM – 6 PM PKT). Live Chat: Available on our website during business hours.